RMG offers phone-support by experienced claim handlers. Furthermore they are trained to get the right medical and technical information in case of a claim. There is also a focus on sub-standard situations in which a claim can occur.

All our claim handlers have a medical background and are able to correctly interpret on medication, labour conditions and financial conditions in case of a self-employed person. They have several years of experience in claim handling in the insurance-industry. Some of them are rehabilitation counsellors.